返金ポリシー
Return & Refund Policy
Thank you for shopping with Carabux.com. We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.
Return Eligibility
We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Shipping Costs for Returns
Return shipping costs may be charged depending on the situation. In some cases, return shipping may be free, but if the return is due to reasons other than product defects or our error (such as change of mind), the customer may need to pay for the return shipping.
No Restocking Fee
We do not charge any restocking fees for returned items.
Exchanges
If you wish to exchange an item, please contact us first. In some cases, exchanges may be handled as a new order after the return is processed.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.
Final Sale Items
We do not have final sale items — all eligible products can be returned according to this policy.
Purchases from Any Channel
This return and refund policy applies to all Carabux products, regardless of the sales channel — whether purchased directly from Carabux.com or through our authorized retail partners.
How to Start a Return
To initiate a return, please contact our support team with your order details and reason for return: