Shipping policy
Shipping Policy
This is the official shipping policy of Carabux.com. Please read it carefully before placing your order.
Shipping Coverage
Carabux.com currently provides domestic shipping only. We do not offer international shipping at this time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may take a few extra days.
Shipping Fees
We offer free shipping on all orders. No additional delivery fees will be charged at checkout.
Taxes
All product prices displayed on Carabux.com are tax-inclusive. You will not be charged any additional taxes or duties at checkout.
Estimated Delivery Time
Most orders are delivered within 3–7 business days after dispatch. Delivery times may vary depending on your location and courier service. Unexpected delays may occur due to weather, holidays, or courier network congestion.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information typically becomes available within 24–48 hours after dispatch.
Address Accuracy
Please ensure that your shipping address is complete and accurate before confirming your order. Carabux.com is not responsible for delivery delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
Carabux.com is not liable for packages lost or damaged during transit. If your package arrives damaged or fails to arrive, please:
- Keep all packaging materials and take clear photos of the item and packaging.
- Contact the courier to file a claim.
- Provide your order number, tracking number, and photos to our support team. We will assist with the follow-up process as best we can.
Returned or Undeliverable Packages
If your order is returned due to a failed delivery attempt or incorrect address, we will contact you via email to arrange re-shipment or a refund. Additional processing time may apply for reshipments.
Contact Us
If you have any questions about shipping or delivery, please contact our support team: